Agent Profile

Katie Newlan Ross

Department Manager - Property Management

Katie has been in property management since 2009, starting straight from school. From leasing, trust accounting and managing a portfolio, she understands the process of renting your home from start to finish. Katie always strives hard to deliver the best possible outcome for her clients, going above and beyond. Having worked in both metropolitan and regional areas she has a wide knowledge base and is an asset to Property Plus with her professional approach.

Testimonials

Katie and the team at Property Plus have been absolutely incredible. Her prompt communication and friendly manner, leaves you feeling supported and appreciated, which isn’t something renters often feel. After having a horrible experience previously with a different property manager, Katie is a breath of fresh air!

- Rachel
Strathfieldsaye

Katie managed my property extremely well. She was not only professional but friendly and always offered timely communication. Any problems, of which there were very few, were dealt with quickly, efficiently and with no fuss. I could not hold Katie in any higher esteem.

- Wayne
Kangaroo Flat

We have had a property managed by Katie and the Property Plus team for a number of years and they've worked hard to ensure that everything is taken care of to help minimize the burden on us. They always communicate any repair / maintenance requirements quickly and attend to them promptly, they conduct routine inspections and provide updates to us about the property and the tenant. We appreciate that Katie and the team take the stress out of owning and renting out an investment property. Thanks.

- Michael
Flora Hill

I have been renting a property managed by Katie for a number of years now and have always found her to be very professional, extremely supportive and approachable.
The property is well maintained with regular smoke alarm checks, gas and electrical checks, and when I've had any maintenance issues, Katie and her team have always been quick to respond and act to get the issue fixed.
I especially appreciate Katie's kindness and communication and would not hesitate to recommend Katie Newlan and her fabulous team to fellow tenants and Landlords alike looking for a stress-free rental experience. 5 Stars!

- Sharmaine
North Bendigo

Katie and the Property Plus Team have always been great to deal with. From the start they have been friendly, helpful, prompt to respond and act quickly if any issues arise. Highly recommend the team if you’re looking for property manager's, a rental or to buy/sell a home.

- Ashlee
Kangaroo Flat

I have been renting through BPP for a few years now and cannot fault them at all! Katie and Harrison are always attentive and happy to answer all my silly questions. Nothing is too much! I have recommended a number of people to use BPP and will definitely be doing so for any of my future property purchases. Thanks again guys,

- Jessica
Ironbark

The Property Plus team have been absolutely incredible since the beginning of our tenancy. Our interactions with Katie are always really clear and prompt, and she’s been ao supportive of our family. Without a doubt the best agent I have ever rented through!

- Aimee
Kangaroo Flat

The team at Property Plus have always gone above and beyond for me and my family. They were always easy to talk to and went out of their way to get things done so quickly and without any hassle which was so refreshing. I’ve had many bad experiences with previous real estate's but the team at property plus actually treat you like a human instead of a disposable number in the system because they care, something that lacks in many other realestate.
The team are organised and made every process so easy. Thank-you Katie and the team, I wouldn’t hesitate to recommend you in the future.

- Kirby & Mahdi
Kangaroo Flat

We have an investment property in Bendigo that has been managed by this company for more than nine years. Even though we live many miles away in NSW we have always experienced great service and follow up from Property Plus. At this point we want to particularly thank Katie Newlan who we have worked with for about 5 years. Katie is simply quite brilliant in her role as Property Management Department Manager. She is very professional and an excellent communicator. Her seamless liaison with our tenant and ourselves is greatly appreciated by both parties. We also appreciate Katie's organizational skills and her ability to problem solve when the need arises.
We will continue to engage the services of this company and in particular Katie Newlan

- Phil and Paula
North Bendigo

Katie has been an exceptional real estate agent over the years. She has always been incredibly helpful with resolving any issues that arise in the house and genuinely cares. Her dedication and expertise are truly commendable. Special shout out to her team and to Harrison, who has provided fantastic customer service skills. He listens to concerns and provides very helpful solutions. Highly recommend Katie and her team!

- Angelina
Kangaroo Flat

We have been with Property plus Real Estate for over a decade. Over the years Katie and her Property Management team have consistently provided a premium level of service with respect to our investment property, managing tenant issues, regular professional, yet friendly communication and providing ongoing advice and solutions for my husband and I. From finding a new tenant to advice on repairs on the home, Katie has it covered.

Suitable tenants are always vetted, we are never in arrears, the home is well maintained, and Katie's team conducts regular inspections to a high standard, to make sure it remains this way for both us as the landlord and for the tenant. All of this for a very reasonable fee for service.

I highly recommend anyone with an investment property in the greater Bendigo region look to Katie and her team at Property Plus Real Estate to manage your property, without reservation.

- Ivona
White Hills

Had a rental managed by BPP for nearly 10 years. Service has always been at a consistently high level over a number of property managers. Good communication. Issues dealt with promptly and efficiently. Recommended.

- Ian & Simone
Maiden Gully

Katie is my property manager and I couldn't speak higher of her. she's reasonable, honest and diligent with her role. she's always timely with anything needed such as repairs or anything that needs answering. I'm comfortable asking her questions when I don't know and she has always been hard to fault. caring with tenants and properties. probably the best experience I've had renting in 15 years. had some doozies in the past. not this mob.

- Holly
Flora Hill

Katie and her team offer nothing but 5-Star service. This is the 2nd property Katie has managed for us, and her service just keeps getting better. The communication and professionalism from this team is second to none. I would trust Katie time and time again to manage our property.
Absolute best in the business.
Highly recommend to anyone.

- Carla
Golden Square

Bendigo Property Plus have managed my three rental properties over the past 10 years and I've always been impressed with their professionalism and by the way that they respond quickly and efficiently to any issues tenants might be experiencing at the properties.

- Wayne
Mandurang South

Have rented through katie and the team for 5+ years. During this time I have had approachable friendly and caring comunication and service . I highly recommend Bendigo Property Plus

- Tahila
North Bendigo

I have had Property Plus Bendigo manage my rental for the last 5 years and have nothing but praise for Katie and her team. Nothing is too much trouble and any issues with the property or tenant are always handled within 24hrs.

- David

Maiden Gully Home
Katie is very diligent and has been easy to communicate with throughout managing my property in Maiden Gully. She is very professional and responsive to any requests

- Corey
Maiden Gully

I have been a tenant with the Property Plus team for two years, and it’s been nothing but fantastic.

The property is perfect for my small family, well-maintained, and any issues are quickly resolved thanks to Katie’s responsiveness and care as the property manager.

I highly recommend the Property Plus team in Bendigo.

- Aaron Jay

Katie from Property Plus Real Estate has been looking after our rental house in Marong for about 6 years now. She is great to deal with as are all the Property managers. They always give me a heads up if any maintenance needs doing which is great as you want to keep on top of these things, and if i need to contact them they always respond to emails and calls. For the last 2 years we have had the same great tenants thanks to Katie.
Highly recommend them.

- Chris

Katie and the team at Property Plus have looked after our property for over 10 years. They are always responsive to any requests, provide timely reports and considerate of our tenants and ensuring everything is well managed.

- Craig
Strathfieldsaye

Katie has been fantastic as our property manager. Her communication is great and she always goes above and beyond with your requests. I've enjoyed renting through Bendigo Property Plus and would certainly recommend them to anyone looking to rent in Bendigo.

- Pat
Kangaroo Flat

Have been managing our property for years. Katie is so easy to deal with and the service has been excellent, professional and makes having an investment property easy.

- Di
Strathfieldsaye

Have rented through katie and the team for 5+ years. During this time I have had approachable friendly and caring comunication and service . I highly recommend Bendigo Property Plus

- Tahila
North Bendigo

Katie has been sensational with her service and prompt response's.
I expect my PM to keep me updated on current market rents, property maintenance (Trades contacts), potential growth in value etc.
I have had my property with her for just over a year now, and Katie has done well to meet my expectations. I hope to continue this for years to come.
Keep up the amazing work!

- Raj
Kangaroo Flat

Highly highly recommend Bendigo Property Plus Reap Estate and Katie Newlan.

Any issues have always been rectified in an extremely timely manor! Very approachable and very easy to work with. Highly recommend

- Bree
Maiden Gully

Property plus kangaroo flat have always been amazing I’ve had multiple tenancy’s through them and Katie in general has always gone above and beyond, always been super helpful and onto of things! Couldn’t speak highly enough of her and her team.

- Ava
Maiden Gully

We have used Property Plus Rental Management team for many years. Katie and the rest of the team are professional in all dealings with tenants and provide us with regular updates on property and any maintenance required. Would highly recommend.

- Vicki
Kangaroo Flat

Have been with Property Plus for a while now, and Katie's a large part of the reason why! She does an awesome job managing our investment so that I don't have to. She's responsive and respectful of my time, and there are rarely any surprises for myself or our tenants. From experience, this is rarely the case with most property managers unfortunately. I sleep well knowing Katie's looking after investment!!

- Jason
Ascot

Katie and her team have been our property managers for over 2 years and I cannot thank them enough for all their support and kindness over the years. They are always friendly, professional and always love to have a good chinwag with them all. To me I dont feel like im just another tenant, they take their time to get to know you and always remember to ask how things are going if I've mentioned something specific. Would 100% recommend Kate and all the Property managers at Property Plus Real Estate.

- Jessica
California Gully

Katie is everything you want when it comes to renting a property.
Katie is always friendly and professional, quick to address any matters to do with the property and always does a follow up call to make sure we are happy with the work etc.
We have been with Property Plus for over 2yrs and everyone we have dealt with have all be friendly and helpful.
Highly recommend 👌 👍

- Donna
Marong

Since even before we moved to the area Katie and the team have been nothing short of amazing to deal with.
We tried to work with many different agents in town prior to relocation from interstate, Katie and Property Plus were the only ones willing to help us out.

- Samuel
Kangaroo Flat

Love the care and attention given to everyone, landlords and renters alike. Especially during this housing shortage climate.
So much thought goes into every decision.
Feel very looked after, having had issues, and all resolved.

- Michelle
Kangaroo Flat

Almost 4 years, Katie and her staff witnessed all my journey as a renter and it wasn't easy but these people are incredible from start to end. Couldn’t thank enough for everything until now, easy question answered if things gets tough. They will treat you like a family. If google allow 10 stars why not.🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
PPRE are the best rental agent😇😇😇

- Rowena
Flora Hill

As a renter, all my dealings with Property Plus Real Estate have been positive. The team are friendly, approachable and supportive. Maintenance issues are always addressed quickly & moving between homes has been an easy transition with their assistance. Katie N in particular, goes above and beyond, and is an invaluable member of the team. I would highly recommend renting through Property Plus Real Estate.

- Skye
Bendigo

I have found Property Plus realestate to be the best by far. As a renter- Always Approachable if you have an issue and prompt to respond.
A great team to deal with Thankyou Katie and team.👍👍👍

- Leanne
Strathdale

I purchased my first ever established house as investment property through Property Plus and I can honestly say that the sales team at Property Plus were amazing. Based on the positive experience with the team, I found it a no brainer to use Property Plus to manage the same investment property. As expected, the Property Manager Katie and her team are very helpful and friendly, give valuable advice and are prompt to respond to questions or issues. I value the trust and repore they have created with me and would highly recommend them to anyone.

- Anthony & Lisa
Sailors Gully

Michael and I were lucky enough to get a private tour of the house we were interested in, I told them we were interested and got a call back within the hour letting us know we got approved. The real estate has been easy to contact and any needs met within a reasonable time frame.

- Rochelle & Michael
Kangaroo Flat

Katie and her team went above and beyond to help me find a house for myself and 3 children. Once approved they stayed with me every step to make sure I was comfortable. This is the 3rd time I have rented a house through katie and every time she has given 100%. I honestly couldn’t recommend katie more to others when they are in need of help to find a house. Any concerns or questions I have had about this house they have been right on it and gotten back to me within the day. Communication is definitely their strong key within working in the rental market. Thank you so much Team.

- Courtney
White Hills

Katie has been a great help supporting me through the whole process throughout the time with them she has been approachable and is always there to help with any questions I have and helped me get a house that my whole family can live comfortable. Thanks again Katie and the team at Property Plus.

- Kyle
White Hills

Katie was an amazing property manager. Went above and beyond to connect and work with exterior supports to ensure I had a smooth transition moving into a rental. She promptly responded to any matter or questions I had. The support from the team as a whole was fantastic. Thanks for all the work Property plus Bendigo!

- Marissa
White Hills

This alliance with Landlord & Agency made my time in Bendigo - a wonderful experience.
During my time in Bendigo I was President of the Golden Square Cricket Club - the convenor of a Commemoration Service at the Cenotaph for Vietnam Veterans - facilitated with the COGB & the Historian (Lynette Ramsay Silver on the relocation and redesign of the Memorial to the Death Marches of Sandakan (Borneo) of WW2.
Most kept me in contact with a large population of the City - which the lovely Employees of Property Plus provided the tranquillity to act on these important activities.

- Lynn
Kennington

Nick & Katie at Property Plus Bendigo have been amazing! I cannot thank them enough going above and beyond to make my move as smooth as possible. I would highly recommend the team at property plus Bendigo! Their professionalism is second to none and as a first time renter here in Australia they have made it so easy and uncomplicated. Fantastic communication with them also. I look forward to dealing with Nick & Katie and the team for many years to come. Thanks guys!!💙🤩

- Simon
Kangaroo Flat

Katie Newlan provides excellent service, making suggestions on rental costs based on industry standards, conducts regular property inspections and provides detailed reports, and makes suggestions on maintenance to be conducted. When work is to be conducted, Katie arranges a tradesperson to conduct the work.

- Kay
Strathdale

I was a tenant of PPRE for 2 years until AUG 2022. During that time, my property managers, Katie and Jordyn, proved to be very helpful, co-operative and professional in managing my tenancy. They were there for me when I needed them and treated me as a real person and not just a "tenant". I would highly recommend them and PPRE to anyone considering their services.

- Anthony
Bendigo

We met this team while searching for our investment property and instantly they showed the experience and knowledge of the area and on the industry. They have offered sound advice every step of the way from purchase to managing the rental. Scott and Katie have looked after us but also our tenants which is important to ensure they are happy to stay. Any changes have been dealt with quickly and property has never been left unoccupied. Cannot recommend this team more.

- Landlord
Marong

Property Plus Real Estate, are truly amazing, so easy to deal with, delightful friendly and professional. Their service is beyond helpful. The process of obtaining my rental was very speedy, and the staff were so helpful to address any concerns to help me and my family to get into our new home quickly. I cannot recommend Property Plus Real Estate enough. Thank you

- Kally
White Hills

Katie has been very accountable, reliable and communicative from our first communications through to now, covering all bases on a landlord’s responsibility, having great tips for a first-time property investor and successfully rented out my first investment property so very quickly. Thank you for making it incredibly seamless and easy, it was such a pleasure!

- Joletta
Golden Square

The team has been kind to me since day one. They have been happy to help with maintenance repairs and any questions we had about the house. Katie has provided such a professional experience. She follows up my emails promptly and always with kind words. I feel like a respected tenant. I am extremely happy with the service I have received so far.

- Natalie & Miley
White Hills

From the friendly welcoming front desk to the amazing caring Katie who was so quick to reply to emails and update you daily. Katie went above and beyond any other property management i have known in all my years of renting, with her stress free approach, I knew we finally struck gold with this agent. Great job Property Plus Real Estate Kangaroo flat! A massive THANK YOU TO Katie.

- Melissa
Epsom

The best Property Manager we have ever worked with. Our property got leased 1 day after settlement, with the cosmetic repairs taken care of smoothly. The team is attentive, professional and reliable, very swift communication as well. Highly recommend Katie and the Property Plus team

- Mike
Kangaroo Flat

Thank you to the Property Plus team for approving us for our new rental in blinding speed!! we are grateful to have dealt with Katie and the team. They were quick to allow us to look through our requested property and also had our pre approval completed. Katie and the team were very polite and always were happy to answer any question we raised. Once approved Katie and the team organised our paperwork for our property and kept us informed throughout the whole process which made our experience exceptional. We can not speak more highly of Katie and the Property Plus team and would recommend them to anyone!! Thanks Team!!!!

- Ralston & Carmelina
Maiden Gully

Great Service and Fast Approval Rate!!!
Thank you to the Property Plus team for approving us for our new rental in blinding speed!! we are grateful to have dealt with Katie and the team. They were quick to allow us to look through our requested property and also had our pre approval completed. Katie and the team were very polite and always were happy to answer any question we raised. Once approved Katie and the team organised our paperwork for our property and kept us informed throughout the whole process which made our experience exceptional. We can not speak more highly of Katie and the Property Plus team and would recommend them to anyone!! Thanks Team!!!!

- Ralston& Carmelina
Maiden Gully

We have a long history of rental properties (nearly 30 years) and Property Plus has been the best agancy by far! Communication is vital and we get regular updates re maintenance, photo proof of property condition and all administrative tasks are handled efficiently. The rental staff are courteous, friendly and listen to our requests. We hear horror stories from other landlords but we have never had an issue thanks to Katie and the team at Property Plus!

- Greg
Kangaroo Flat

From the first initial phone call I received from Nick in regards to offering us the property, we have had nothing but warm, friendly engaging conversations with both Kate and Nick. Very pleased to have them as our property management team. Always approachable never a problem.

- Renter
Marong

Property Plus have done a great job leasing our investment property. They were professional and helpful at all times, with very efficient systems in place to make the whole process very easy and straightforward. In particular, both Katie and Nathan were always extremely pleasant and helpful to deal with.

- Neil
Kangaroo Flat

Katie Newlan at Property Plus Real Estate is great! She managed my property at a different agency and I was sad to hear she left. It took me a while to find out where she had moved onto but transferred my property across as soon as did. Katie is thorough, understands my needs and ensures that my property is maintained to a high standard by tenants.

- Virginia
Strathfieldsaye

- Virginia
strathfieldsaye

Our property was re-leased within a very short time! We have always found this agency very thorough and have kept us up to speed with any issues that cropped up. They have communicated with us very well. Very happy to have them look after our property! I’d like to take this opportunity to thank them. Cheers Dean

- Dean & Annie
Maiden Gully

The team at Property Plus Real Estate are professional and friendly and do what they say they are going to do! They listed to what we wanted and have provided us with a tailored service to suit our needs. Our tenants have been great and we couldn't be more happy.

- Sharon & Rebecca
North Bendigo

I cannot thank Katie, Tyler and Jordyn enough for assisting me in securing a new home for my son and I. The whole process was made so much easier due to their quick response times and professionalism. I am truly grateful to you for everything.

- Lacey
Spring Gully

Been through tough times, finding rental houses can be so stressing. Bendigo Property Plus is a fantastic agent I can have, I couldn't thank enough to Katie Newlan for looking after all the Tenant. Great service, instant reply, problem solving and a great provider.

- Rowena
California Gully

Property Plus Kangaroo Flat have been managing my investment property for over six months. I’m very happy with their service.
Having been a renter myself for the past few years I know how important a good agent is. I want my tenants to be well looked after and I expect great communication from the agents. Katie and Nick have been excellent. They always act without delay when something is needed, they’re friendly, available and they care about my tenants (plus they found great tenants for me).
My experience has been great and I definitely recommend.